Information We Collect

When you reach out to us regarding corporate floral arrangements or gift services, we gather information you choose to share. This may include your name, company name, email address, phone number, delivery locations, and specific requirements for your floral needs. Payment details are also collected when you place orders, though processing occurs securely through our payment partners.

For our corporate clients, we might collect extra business details such as company registration information, preferred delivery timelines, and budget parameters. This enables us to offer a service that’s tailored to your business requirements.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and to understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your specifications, and communicating about your service needs.

We also use information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Echo Chamber Lab respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share needed information with trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually committed to safeguarding your information and to using it solely for the specific services they provide to us.

We may disclose information when required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal information with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This includes protected data storage, encrypted communications, and restricted access to personal data within our organization.

Although we deploy robust security measures, no online transmission method is entirely risk-free. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on the governing laws, you may be entitled to access, amend, delete, or limit how your personal information is used.

To exercise these rights, contact us using the details listed at the policy's end. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary based on the data type and the purpose for which it was collected.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies aid us in recalling your preferences and evaluating site performance.

You can adjust cookie settings via your browser preferences. Nevertheless, turning off certain cookies may impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

This site may include links to third-party websites or services. This privacy policy covers only Echo Chamber Lab and our site. We do not oversee the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. If substantial changes are made, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.